Privacy Policy

Last updated: July 2026

1. Introduction

Caroline Alves Velho Interior Design ("we", "us", "our") is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your information.

2. Data We Collect

We collect the following personal data when you contact us via our contact form or WhatsApp:

• Name
• Email address
• Phone number (if provided)
• Project details (location, scope, requirements)

If analytics are enabled, we may also collect: IP address, browser type, pages visited, and time on site (anonymised).

3. How We Use Your Data

• To respond to your enquiries and provide design services
• To send project-related communications
• To improve our website and services (via analytics)

4. Legal Basis

We process your data based on:

• Consent: When you submit the contact form (checkbox required)
• Legitimate interest: Responding to your enquiry and providing requested services

5. Data Sharing

We do not sell your data. We may share it with:

• Formspree: For processing contact form submissions (EU GDPR-compliant)
• Google Analytics: For anonymised website analytics (if enabled)
• Hosting provider: For serving the website

6. Data Retention

• Enquiry data: 24 months, unless project is commissioned
• Project data: 7 years (tax and accounting requirements)
• Analytics data: 14 months (rolling)

7. Your Rights (GDPR Articles 15–22)

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing

To exercise these rights, contact us via WhatsApp or Instagram (see footer).

8. Cookies

This website currently does not use tracking cookies. If Google Analytics is added in the future, a cookie banner will be implemented and consent obtained before any tracking cookies are set.

9. International Transfers

Your data may be processed outside the EU (via Formspree or Google). We rely on Standard Contractual Clauses as the legal safeguard for such transfers, as approved by the European Commission.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact

For privacy enquiries, contact us via:

• WhatsApp: +353 83 308 1363
• Instagram: @carolav_design